Lumifi is the AI that runs customer operations for fiber internet providers. Sales, support, churn prevention, community engagement. Every market. Every hour. Autonomously.
Hires per new market (traditional)
AI agent (Lumifi)
Autonomous operation
You win a franchise. You break ground. Fiber goes in the ground. Then comes the hard part: hiring a local sales team, training support reps, building community awareness, managing churn. Multiply that by 25 states. The network scales linearly. The people cost scales exponentially.
Lumifi doesn't assist your team. It is the team.
When you announce a new build, Lumifi launches localized awareness campaigns, identifies early adopters in the community, and nurtures them from interest to install. No local marketing hire needed.
Handles billing questions, troubleshoots connectivity, schedules installs, and escalates only what requires a human. Resolves 85%+ of inbound without a ticket ever being created.
Monitors usage patterns, billing friction, and support sentiment. Reaches out before the customer thinks about canceling. Saves subscribers you would never have known were at risk.
Maintains a local presence in every market. Responds to community discussions, shares construction updates, celebrates local events. Builds the brand trust that keeps NPS high.
Every market you enter should make you stronger, not thinner. Lumifi makes that possible.